\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Role:  Booking & Admin Agent Priority Location: South Africa Working Hours: 7:30am - 5pm (Mon - Fri) MT (UTC-7), with 2–4 hours of additional after-hours support Salary Range: $1,200 - $2,000 USD per month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.) Type of contract: Independent Contractor  Type of job: Remote About the Company: Our client is a well-established, in-person safety training and certification provider based in Canada, recently acquired and currently undergoing operational scaling. With over 50,000 individuals trained annually across 4 facilities in Alberta, Canada, they serve a primarily B2B client base, many of whom book last-minute, high-volume group sessions.  Mission & Impact:  This role is vital to ensuring smooth and efficient scheduling and delivering fast, accurate service for high-demand industrial training programs. As a booking and administrative agent team member, you are the backbone of the booking process, playing a pivotal role in scaling up the team's operational capabilities. Key Responsibilities: * Handle a high volume of inbound calls and emails daily (50–60/day) for course bookings. * Schedule appointments accurately using a proprietary booking system. * Respond quickly and professionally to last-minute group bookings. * Deliver top-tier customer service in a calm and efficient manner. * Keep detailed, organized records of booking data and client information. * Support after-hours communication needs during peak periods. * Coordinate with internal staff to streamline booking logistics and reduce admin pressure on reception. Must-Have Qualifications: * Excellent spoken and written English. * Strong typing speed and responsiveness. * High attention to detail and ability to multitask under pressure. * Prior experience in administrative, booking, or reception-heavy roles. * Comfortable handling high volumes of work with autonomy. * Must have stable internet and the ability to support North American working hours (Mountain Time). Nice-to--Have Qualifications: * Experience working in the safety training, education, or certification space. * Familiarity with QuickBooks or similar platforms. * Exposure to B2B client interactions or high-volume scheduling environments.…