LOOKING FOR STELLAR TOP CANDIDATES Position:  Student/Customer Success Manager Working Hours: US Business Hours (must be flexible) Search Location: South Africa│Eastern Europe│ Salary:  2500-3000 USD :  Commissions (will be discussed during onboarding with the client) :  The Final Salary Offer depends on the client’s decision, interview results, and experience About the Client: Our client operates within the education and career development space, helping students achieve meaningful professional and personal outcomes through structured programs, coaching, and ongoing support. The company takes a highly personalized approach to student success. Rather than treating customer success as a traditional support function, each Student Success Manager takes direct ownership of their students' experience, outcomes, retention, and continued relationship with the organization. About the Role: The Customer Success / Student Success Manager will own a portfolio of approximately 30–40 students from the point they complete the initial sales process through the remainder of their customer journey. This is a high-ownership role combining customer success, student coaching, retention, account management, collections, renewals, and sales. The primary objective is to ensure students achieve the outcomes they enrolled for. This includes onboarding students successfully, establishing goals, monitoring progress, maintaining engagement, identifying at-risk students, and proactively addressing issues before they lead to cancellations or refund requests. Because the strongest relationship and trust sits with the Student Success Manager, this individual will also own the commercial side of the relationship. They will handle renewals, payment follow-up, payment plans, past-due accounts, and the sale of backend or continuation programs when students are ready for their next step. This is not a ticket-based customer support role. The ideal candidate is commercially minded, comfortable discussing money, and genuinely accountable for both student outcomes and revenue retention. Role Responsibilities: Student Portfolio Management…

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