Product Operations Manager
Automotive - Automotive Technician Centurion FULL TIME Job Summary In order to be considered the following is required: * Bachelor’s degree in business, Computer Science, Engineering, or related field * 5+ years of experience in Product Management with exposure to Operations, Platform Management or Service Delivery * Experience in digital ecosystems, fintech, or e-service platforms preferred * Strong background in product launch / implementation * Proven ability to manage technical products with operational complexity * Solid understanding of product operations and lifecycle management * Basic knowledge of IT networking and digital platforms (especially in payments / e-services) * Strong process optimization and data-driven decision-making abilities * Experience with sales alignment, pipeline tracking and cross-functional collaboration * Proven ability to resolve complex issues and maintain client relationships * Excellent reporting, documentation, and continuous improvement mindset Responsibilities: Product Strategy and Planning: * Define and communicate the product vision, roadmap and success metrics for the E-Services Platform * Analyse customer needs, market trends and emerging technologies to inform product direction * Work with senior leadership to align the product strategy with company goals and operational priorities Product Development and Delivery: * Translate business requirements into user stories, acceptance criteria and technical specifications * Manage end-to-end product lifecycle - from ideation through development, testing, launch and optimization * Coordinate sprint planning, backlog grooming and cross-functional alignment using Agile methodologies * Oversee QA and UAT processes to ensure product quality and reliability Operations and Service Delivery Management…
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