Vetting and Leasing Manager - Heriotdale
Finance/Accounting - Finance/Accounting Management Gauteng FULL TIME Job Summary Requirements: * Bachelor’s Degree preferred * Strong administrative and coordination experience * Advanced Microsoft Excel proficiency essential * Previous experience within property, leasing, rentals, or tenant administration advantageous * Strong communication and interpersonal skills * Ability to manage difficult tenants, contractors, and building managers * Excellent conflict resolution and problem-solving skills * Strong attention to detail and high level of accuracy * Ability to work independently and under pressure * Professional, resilient, and assertive personality * Strong organisational and time management skills * Ability to manage legal and compliance-related processes * Must be willing to work weekends and evenings when required * Own reliable vehicle essential Responsibilities: Tenant and Client Relationship Management * Act as the primary point of contact for tenants * Handle tenant queries, complaints, and disputes professionally * Build and maintain positive tenant relationships * Ensure excellent customer service and tenant satisfaction * Resolve tenant concerns efficiently and effectively Leasing and Vetting Administration * Conduct thorough tenant vetting processes * Perform background checks, credit checks, and reference verifications * Assess tenant applications in line with company policies and requirements * Manage leasing administration and documentation * Ensure all records and application data are accurate and up to date Managing Agent and Contractor Coordination * Liaise with managing agents regarding tenant and property matters * Coordinate with contractors and building managers where required * Facilitate effective communication between all stakeholders * Assist with operational and property-related escalations Systems and Reporting * Maintain vetting systems and databases * Generate reports on leasing activities, tenant feedback, and application statuses * Manage spreadsheets and reporting documentation accurately * Ensure proper filing and document control procedures are maintained Legal and Compliance Support * Assist with leasing compliance and legal-related processes * Manage documentation relating to tenant disputes and escalations * Ensure processes align with company procedures and property regulations Operational Support…
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