Insurance and Investments - Wealth Management Administration East London FULL TIME Job Summary Requirements: * Matric / Grade 12 (minimum) * Diploma or Degree in Business Management, Retail Management, Logistics, Operations, or related field * Additional certifications in Health & Safety, Fuel & Retail Operations, Facilities Management, or Finance (advantageous) * Minimum 10 years’ management experience in: + Retail petroleum industry + Service station and truck stop facility operations + Retail or convenience store operations + Logistics, transport depot, or fleet yard operations * Proven experience in staff leadership, financial control, compliance, and operations management * Knowledge of POS systems, fuel systems, security systems, and reporting platforms * Experience with WinBranch, Namos, and SAP Retail systems * Advanced Microsoft Office 365 skills * Strong knowledge of labour laws and MIBCO requirements * Strong organisational and problem-solving skills * Ability to work flexible hours, including nights, weekends, and emergencies * High level of integrity, confidentiality, and professionalism Responsibilities: Operational, Financial and Commercial Management * Oversee daily operations across fuel, retail, food services, truck parking, and site facilities * Ensure compliance with all regulatory requirements, including Health and Safety legislation * Implement and enforce Standard Operating Procedures (SOPs) * Ensure operational readiness, equipment uptime, and service standards * Manage budgets, expenses, procurement, and financial controls * Drive revenue growth across all business units * Oversee cash handling, reconciliations, and audits * Promote and market the facility to increase usage People Leadership * Lead recruitment, training, scheduling, and performance management * Ensure compliance with labour legislation and MIBCO agreements * Manage union relationships (NUM) * Maintain a fair, safe, and inclusive workplace Stakeholder ad Customer Management * Engage with customers, suppliers, fleet operators, and service providers * Ensure excellent customer service and resolve complaints within 24 hours * Liaise with local and national authorities Stock Management * Oversee stock ordering, receiving, rotation, and stock takes * Manage shrinkage and resolve discrepancies Contract, Lease and Franchise Management…