Engineering - Petro Chemical East Rand FULL TIME Job Summary Requirements: * Matric / Grade 12. * Financial / Administration Diploma or equivalent 3-year qualification (advantageous). * Minimum of 1–2 years’ experience in store retail administration or management. * Experience across stock management, cash office, reporting, expense control, and customer service. * Human Resources exposure will be an advantage. * Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). * Experience with SAP / Unisolv / SuccessFactors is an advantage. * Driver's license and own reliable transport is essential. Responsibilities and expectations but not limited to: Store Inventory: * Manage and report on all store inventory counts, including planning, investigation, and implementation. * Investigate and rectify negative GP values, dormant stock, and stock discrepancies. * Ensure physical stock matches SAP inventory ledger. * Manage shrinkage, consumables, and goods in transit within store targets. Customer Service: * Ensure above-expectation customer service at all times. * Oversee customer request system and loyalty programme signups. * Ensure accurate processing of loyalty points and prompt resolution of queries. Cash Office and Cashiers: * Manage all store cash resources, takings, floats, and banking in compliance with procedures. * Investigate tender discrepancies, returns, and auto receipts. * Ensure transaction accuracy, completeness, and internal control compliance. * Monitor cashier productivity, service levels, and overtime spend. * Oversee daily reconciliation, run-end signoffs, and collections procedures. Receiving and Capturing: * Oversee goods receiving, returns, and credits. * Ensure accuracy and completeness of branch transactions. * Maintain transaction integrity in compliance with internal controls. Store Profitability: * Assist in preparing and maintaining the store budget. * Control and monitor expense-related items within budget. * Ensure monthly adjustment of stock to correct GL accounts. * Report on expense-related items to store management. Store Administration: * Disseminate and report information between store and departments to align goals. * Support and facilitate audits. * Assist the Store Manager with operational duties to optimise store efficiency. * Drive continuous improvement initiatives within direct areas of responsibility. * Ensure compliance with deadlines and policies. Team Management:…