Executive Assistant/Client Services Manager - 57947033131
\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Role: Executive Assistant / Client Services Manager Priority Location: South Africa Working Hours: 9AM - 5PM (Mon - Fri) EST Salary Range: $4,000 - $4,500 USD per month (The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.) Type of contract: Independent Contractor Type of job: Remote About the Role: We are looking for an Executive Assistant + / Client Services Manager as we scale our operations: you’ll own the day-to-day “blocking and tackling” and serve as the primary point of contact on all live cases. This includes managing case logistics, scheduling, generating/sending invoices, communicating with law firms and physicians, and more. This role is ideal for someone who is extremely detail-oriented, an excellent project manager (you’ll often have 40+ active cases at different stages across 20+ clients), comfortable working quickly across multiple software tools, energized by solving problems, and able to exercise sharp judgment throughout. This is a full-time role with significant room for growth and expanded responsibility as the business scales. Key Responsibilities: * Project manage our cases from intake through completion: + Coordinate operational workflows + Schedule necessary meetings and exams across cases + Serve as a point of contact between attorneys, physicians, and internal team (and effectively communicating across these stakeholders) + Track incoming requests and maintain accurate case status updates in internal systems + Manage medical records and other materials needed for physician review * Solve problems: new ones arise everyday * Make great stuff happen: proactively find ways to add value and propel our business forward Our Core Values: * We make it easy. We do the hard things to make life easy for our stakeholders. * We are drivers, not passengers. We make things happen, display a strong sense of ownership, and have high standards for ourselves and others. * We do the right thing. We behave ethically, have compassion, and act as a deeply respected, trustworthy, and human partner to all - especially when it’s hard. * We roll with the punches. We embrace difficult challenges, respond positively to setbacks, and always keep moving forward. Qualifications:…
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