Technical Operations Specialist (Remote) Location: Remote. Latin America or South Africa. Working Hours: Full-time PST (40 hours per week) Salary Range: $1,400 – $1,800 USD / month (scaled strictly based on geographic market rates, depth of experience, and Airtable technical evaluation performance). About the Role We are a lead generation company serving roofing contractors. We run high-volume SMS outreach campaigns, manage large homeowner contact lists, and deliver qualified leads to our clients. We're looking for a detail-obsessed Technical Operations Specialist to own the day-to-day machinery that keeps this running.   This is a hands-on execution role with real ownership. You'll be the person who makes sure lists are clean, campaigns go out correctly, and lead data flows to the right place — and who proactively builds the systems and analytics that let us scale outreach volume without losing control. If you've helped a cold calling or texting operation grow before and you like systems, data, and getting things right the first time, you'll do well here. What You'll Own * List management: Build, clean, dedupe, segment, and maintain homeowner contact lists. Keep data accurate and properly organized across markets and clients. * SMS campaigns: Set up, schedule, and monitor outreach campaigns in our messaging platform. Track what's been sent where and when, and keep campaign records organized. * CRM management: Keep our Airtable CRM current — tag and disposition replies, move qualified leads through the pipeline, and ensure nothing falls through the cracks. * Integrations & automation: Proactively build and maintain integrations and automations within Airtable — connecting our SMS tools, lead flow, and reporting so data moves automatically instead of by hand. * Analytics: Build and own dashboards and analytics in Airtable that show campaign and lead performance, so we can make decisions on real numbers. * Data hygiene & reporting: Maintain clean records, pull together performance numbers, and flag issues before they become problems. * Process execution: Follow established daily workflows reliably, and proactively suggest improvements when you spot inefficiencies. What We're Looking For * Experience: 2–3+ years of dedicated professional experience managing digital campaign operations, software infrastructure, or data processing pipelines…