Permanent
IT/Computer - Business Intelligence Gauteng FULL TIME Job Summary In order to be considered, the following is required: * Proven management experience in a service-based business, preferably in furniture care, cleaning, repairs, retail or related industries * Strong leadership and team management skills * Experience in operations, customer service and financial oversight * Excellent communication and problem-solving abilities * Ability to multitask and manage competing priorities in a fast-paced environment * Proficiency in basic business software and reporting tools Key Skills & Competencies: * Leadership and people management * Operational planning and execution * Customer relationship management * Financial and commercial acumen * Sales and negotiation skills * Decision-making and accountability * Time management and organization * Conflict resolution Duties & Responsibilities: Business Operations: * Oversee day-to-day operations of the business, including scheduling, service delivery, logistics and administration * Ensure efficient workflow and timely completion of customer jobs * Develop and implement operational processes to improve productivity and service quality * Monitor inventory, equipment and supply requirements Team Leadership: * Recruit, train, supervise, and motivate technicians, office staff and contractors * Set performance expectations and conduct regular staff evaluations * Foster a positive, accountable and customer-focused workplace culture * Manage staff schedules, attendance and performance issues Customer Service & Client Relations: * Ensure exceptional customer service standards are maintained * Resolve customer complaints and service issues professionally and promptly * Build and maintain relationships with furniture retailers, insurers, manufacturers and commercial clients * Maintain high customer satisfaction and retention levels Sales & Business Development: * Drive revenue growth through new business development and customer retention strategies * Identify partnership opportunities with furniture stores, interior designers and property managers * Monitor sales performance and develop strategies to achieve targets * Assist with marketing initiatives, promotions and local networking opportunities Financial Management:…
Gauteng is an important market for jobs and professional roles in South Africa. Gauteng concentrates head-office roles, banking, retail, logistics, and public-sector vacancies. Competition is high, so applying early and tailoring each CV matters more than sending one generic document everywhere. Finance, IT, call centres, retail management, and mining services dominate hiring. Students often find internships and learnerships through large employers with structured intake seasons. Many roles assume daily travel across Johannesburg, Pretoria, or Ekurhuleni. Before you apply, estimate taxi, bus, or fuel costs so a job that looks well paid on paper still makes sense after commuting.
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