Automotive - Automotive Service Pretoria FULL TIME R13 000,00 - R15 000,00 (PER MONTH) Job Summary We have a vacancy for a Sales Customer Complaints Co-Ordinator with a vehicle dealership in Pretoria. Duties: * Handling all customer complaints for sales and after sales * Handling Ombudsman cases for retail * Must be present on the floor to walk around and handle and direct customers * Must provide salespeople with communications training * Must manage the call back sheets to ensure customers get called back * Responsible for CSI for all brands within the dealership (CSI for retail) Requirements: * Minimum of 2 years’ experience with Customer Service and Customer complaints * Experience working in the motor industry, with corporate brands like Kia, Ford, Chery, Suzuki etc * Excellent communication and admin skills * Experience with automotive CRM systems…

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