Permanent
Educational Program Operations Specialist/Lead - 18528
Remote, South Africa
remote
Closing date not listed
About this role
Job Description
Operations Manager
Role: Operations Manager
Location: Remote
Contract Type: Independent contractor
Working Hours: US hours - Sydney/Hong Kong Overlap
Overview
We’re looking for a highly organized, execution-driven Operations Manager to oversee the end-to-end delivery of academic competitions. This role sits at the center of operations — coordinating logistics, managing live interactions, and ensuring a seamless experience for students, parents, and educators.
This is a fast-paced, detail-oriented role ideal for someone who thrives in structured environments, enjoys working with young learners, and can confidently manage multiple moving parts in real time.
Key Responsibilities
* Own and manage end-to-end logistics for academic competitions
* Coordinate schedules, participants, and event execution across multiple time zones
* Facilitate live interactions with students, parents, and teachers via Zoom
* Act as the central point of contact during competitions, ensuring everything runs smoothly
* Troubleshoot issues in real-time and maintain a high-quality participant experience
* Support ongoing operational improvements and documentation of processes
Requirements
* Native English speaker (neutral accent preferred, but not essential)
* Prior experience in K–12 education (e.g., private school teacher or similar)
* Bachelor’s degree required
* Demonstrated leadership experience (formal or informal)
* Strong organizational and multitasking skills
* Comfortable working in a highly structured, detail-driven environment
* Ability to confidently engage with students, parents, and educators
Technical Skills
* Comfortable using modern tools and platforms (e.g., ChatGPT, Zoom, Google Workspace)
* Tech-savvy with the ability to quickly learn new systems
* No coding or automation-building experience required
Work Model
* Remote-first role (~95% conducted via Zoom)
* Must have working hour overlap with Hong Kong and Sydney time zones
* Occasional, optional in-person events hosted at US university campuses
* Independent contractor (direct hire) – no benefits included
Ideal Candidate Profile
* Background in education with a passion for student engagement
* Calm under pressure and highly reliable during live events
* Strong communicator who can build trust quickly with families and educators
* Operationally minded — enjoys creating order and consistency