Employer: Dis-Chem Pharmacies Limited Dis-Chem Pharmacies requires experienced Cashiers for their store in Victory Park. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk Essential: - Grade 12 / Matric - A minimum of 6 months’ experience cashier/till operations experience - Computer literate – MS Office - Sound numerical skills - Strong command of the English language - Basic customer service - Willing and able to work retail hours Job Description: - Adhere to Dis-Chem’s customer service policies and procedures - Establish a professional relationship with customers - Report customer complaints and compliments to the Frontline Supervisor, or store management - Adhere to the customer turnover hourly rate - Be aware of current sales and promotions - Ensure colleagues and customers are not exposed to any risk - Carry out and manage Dis-Chem 5 star communication principles - Be responsible for cash flow - Ensure all line voids and price changes are approved and signed off by the supervisor - Exchange merchandise for customers and accept returned goods by customers when authorised to do so - Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem - Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks) - Ensure cash is placed in drop safe according to Dis-Chem’s SOPs - Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly - Ensure all outgoing stock/items/scripts are scanned and paid for - Ensure that all money is strictly kept safely and securely inside the till - Handle daily takings confidentially, and only discuss with management - Be alert, recognise and report suspicious behaviour to management - Address queries regarding store merchandise - Adhere to Dis-Chem’s security policies and procedures Competencies: Essential: - In-depth knowledge of operating cash registers, and maintaining cash drawers - Knowledge of processing sales, refunds and payments - Strong command of English (written and oral) - Accuracy - Attention to detail - Presentable - Emotional intelligence - Social awareness - Accountability - Problem-solving - Analyse basic reports - Trustworthy and honest - Time management Advantageous: - Third additional language Special conditions of employment: - Willing and able to work retail hours - Reliable transport and/or reside in close proximity to the store - South African citizen - Clear credit and criminal records Remuneration and benefits: - Market-related salary - Medical aid - Provident fund - Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.