Permanent
Key Account Manager (Dis-Chem Media) - Durban
Durban, KwaZulu-Natal
unknown
About this role
Employer: Dis-Chem Pharmacies Limited
Dis-Chem Pharmacies’ has an opportunity available for a Key Account Manager to join the Dis-Chem Media Team in Durban. The purpose of the role is to create long term and trusting relationships with clients by overseeing a portfolio of assigned clients, develop new business from existing clients and new sales opportunities within the retail market by providing specialized services.
Minimum Requirements…
Essential:
* Matric or equivalent Senior Certificate
* Diploma or Degree in Business Management, Sales Management or relevant qualification
* Minimum of 3 - 5 years’ experience in sales, advertising or marketing
Advantage:
* Post graduate degree in relevant field
* FMCG or Retail industry experience
Key Responsibilities...
Sales:
* Deliver on the set fiscal sales business targets.
* Seek new client base through business development strategies.
* Present on sales presentations to potential clients.
* Manage the sales process and relationship, both internally and externally in ways that focus on achieving the assigned business targets.
Account Management:
* Act as a lead point of contact for all clients.
* Handle and manage multiple clients’ accounts.
* Maintain existing clients base to ensure clients are satisfied.
* Resolve clients' queries in an effective and respectful way Track purchase orders and contracts.
* Provide timely and effective solutions aligned with clients’ needs and requests.
* Track and manage changes in projects, schedules and costs.
* Formulate and implement account development plans.
* Identify, coordinate, and execute value added projects linked to our clients’ needs and ensuring value
creation and delivery to the clients.
* Monitor performance of portfolios and provide feedback to management
* Keep abreast of industry and market trend and ensure best practice is applied.
Stakeholder Partnership:
* Build rapport with stakeholders in the business and raise any issues that need to be addressed.
* Expand relationships with existing customers by continuously proposing solutions that meet favourable
objectives.
* Develop and sustain solid relationships with clients that bring in most income for the business.
* Resolve issues and problems faced by client and deal with complaints to maintain trust.
Reporting and Administration:
* Provide status reports and escalate to management as needed.
* Track and report on key sales on the Handl booking platform.
Competencies...
Essential:
* Proven track record of effective management of sales, meeting and increasing sales
budgets
* Knowledge of the point-of-sale industry
* Computer literacy & ability to operate a smartphone - Microsoft 365, Email
* Cognitive skills
* Business Acumen
* Communication skills
* Interpersonal skills
* Quality orientation
* Self-management skills
* Leadership skills
Special Conditions of Employment...
* Based in Durban
* Office based but Travel to JHB / Cape Town when required to see clients
* South African citizen
* MIE, clear criminal and credit
* Driver’s license and own reliable transport
Remuneration and Benefits...
* Marketed related salary
* Medical aid
* Provident fund
* Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.