Role: Program Operations Coordinator (Assessments + Engagement Ops) Priority Location: LATAM, South Africa Working Hours: Full-time, US Eastern Standard Time Type of contract: Independent Contractor Type of job: Remote Salary: $1500 - $2200 The final offer is at the client’s discretion and will depend on the candidate’s interview result, skills, and experience. About the Role: This is a high-execution, detail-driven operations role. You are responsible for making sure every coaching engagement is set up correctly, tracked accurately, and running on time. You will manage assessments, systems, and logistics behind the scenes. This is not a strategic or client-facing role. It is an execution role with high standards for accuracy and follow-through. Key Responsibilities: Engagement Setup & Tracking * Set up and maintain coaching engagements in Monday.com * Track sessions, milestones, and engagement progress * Ensure all engagement data is accurate and up to date * Monitor pacing and flag delays or inconsistencies Assessments Management * Order and manage assessments (e.g., DiSC and other tools) * Coordinate logistics between platforms, coaches, and internal team * Track completion and follow up as needed * Ensure assessments are delivered correctly and on time Systems & Data Accuracy * Maintain clean, structured, and reliable systems * Keep boards, trackers, and records current * Ensure consistency across all engagement data Coordination & Logistics * Support scheduling and logistics for coaching engagements and programs * Coordinate internally to ensure smooth execution * Track outstanding tasks and ensure nothing falls through the cracks Qualifications & Skills Hard Skills: * 2–4 years in operations, coordination, or administrative roles * Experience managing multiple workflows and timelines * Experience working with systems like Monday.com or similar tools preferred * Proficiency with Monday.com, Microsoft Office, and Zoom / Teams Soft Skills: * Highly organized and detail-oriented * Strong follow-through — you don’t miss things * Comfortable managing repetitive, process-driven work * Able to manage multiple workflows without losing accuracy * Clear communicator internally