Automotive - Automotive Sales Gauteng FULL TIME Job Summary Job Description Key Responsibilities * Process and submit warranty claims for truck repairs and parts * Check and verify job cards, invoices, and technician reports for accuracy * Ensure all warranty repairs comply with manufacturer guidelines and policies * Capture warranty claims on OEM systems * Monitor claim status and follow up on outstanding or rejected claims * Correct and resubmit rejected claims where necessary * Liaise with technicians, service advisors, and parts department for required information * Ensure correct labour hours and parts are claimed according to warranty standards * Maintain organized records of all warranty claims and supporting documents * Prepare and assist with internal and manufacturer warranty audits * Track warranty payments and ensure timely reimbursement * Identify repeat failures or trends and report to management * Handle customer or internal queries related to warranty claims * Keep up to date with manufacturer warranty procedures and updates * Ensure warranty store is kept in neat and tidy condition * Ensure all warranty parts are correctly labelled and marked * Ensure that parts are scrapped when authorized to do so * Assist with service advisor duties when needed * Regular interaction with mechanics, foremen, and service advisors Minimum Requirements: * Matric (Grade 12) * Min 3-5 years’ experience in similar role * Experience in automotive or truck workshop environment * Knowledge of warranty procedures for commercial vehicles * Computer literacy (MS Excel, workshop systems) Personal Attributes: * Problem-solving and analytical thinking * Strong organizational skills * Customer and service-oriented mindset * Team player * Read and write English * Confident & proactive approach – anticipates issues and requirements Staff Solutions Recruiter