Permanent
Branch Manager – Ocean Freight
Unknown, Unknown
unknown
Closing date not listed
About this role
Logistics - Logistics Sales
Durban
FULL TIME
R75 000,00 - R95 000,00 (PER MONTH)
Job Summary
Key Responsibilities
Strategic & Financial Management
* Develop and implement annual branch strategy aligned to budget.
* Monitor and report monthly performance against targets.
* Manage staff turnover in line with HR objectives.
* Achieve and exceed monthly branch budgets.
* Deliver detailed branch performance analysis and flash reporting.
Client & Business Development
* Conduct 10–20 client visits monthly.
* Lead gained/lost business reviews with sales.
* Ensure accurate call reporting and weekly sales meetings.
Operational Excellence
* Respond to escalated queries within 2 hours; resolve within 24 hours.
* Hold monthly trade lane team meetings.
* Enforce compliance with admin and service procedures.
* Maintain IT and communication system integrity.
* Oversee compliance with RCG, ISF, AMS, ICS2 and related regulations.
Culture & HR Accountability
* Drive quarterly performance discussions and deliverables.
* Manage recruitment, selection, and staff changes per HR policy.
* Ensure orientation and training of new employees.
* Oversee branch training and development initiatives.
* Participate in weekly conference calls with senior management.
Skills & Competencies
* Strong knowledge of freight management systems.
* Broad understanding of Finance, HR, IT, Sales & Marketing.
* In‑depth knowledge of freight transportation operations.
* Familiarity with labour legislation and compliance requirements.
* Commercial insurance and loss control knowledge.
* Advanced managerial, problem‑solving, and presentation skills.
* Ability to interpret financial information and manage people effectively.
Requirements
* Minimum Grade 12.
* Degree/Diploma in Supply Chain, Logistics, Freight, or Transportation (NQF Level 5).
* At least 7 years’ experience in a freight environment.
* 5–10 years in a supervisory/managerial capacity.
Innovazi Consulting (Pty) Ltd
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