Employer: Dis-Chem Pharmacies Limited Dis-Chem Fields Hill-Kloof (New Store) requires a Frontshop Assistant, to uphold the merchandising standards whilst supporting the customer service at point of sales in accordance with Dis-Chem policies and procedures. Minimum Requirements: Essential: * Grade 12 – Matric or Senior Certificate * 0 – 6 Months Retail work experience Advantageous: * 1 Year work experience within Retail * Certification in Retail Business Management Job Description: * Ensure that full ranges of products are on the shelves at all times and neatly presented. * Maintain the stock on the shelves to ensure it has not reached its sell by date. * Restock merchandise when needed to ensure maximum sales. * All out of stock queries from customers must be followed up on, in line with the customer service out of stock list and ensure they are dealt with in a timeous manner. * Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space. * Ensure merchandise displays, labels and pricing are correct at all times and report all price discrepancies to management. * Ensure the storeroom organised, neat and tidy. * Keep up to date with new product knowledge to effectively assist customers. * Assist with restocking of merchandise and supplies when needed to ensure maximum sales. * Assist with back shopping when required. * All merchandise must be handled carefully to prevent any losses. * Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments. * Exchange merchandise for customers and accept returned goods by customers when authorised to do so by the Frontshop Leader. * Process all loyalty cards including those of accelerated partners. * Ensure cash is placed in the drop safe according to standard operating procedures. * Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail Store Assistant. * Ensure accurate cash flow at all times. * Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures. * Report low stock levels, items that are out of stock, damaged stock and expired stock to management. * Assist with the counting of stock files and general stocktaking. * Identify and report damaged and expired stock immediately to management. * Assist with the loading and off-loading of stock when needed. * Ensure boxes are flattened after unpacking stock and taken to the designated area. * Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers. * Report customer compliments and complaints to management. * Adhere to the customer turnover per hour rate as per company benchmark. * Assist with the training of new and current team members. * Ensure that outgoing stock/ items/ scripts are scanned and paid for. * Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe. * Report bad and suspicious behaviour for both staff and customers to management. * Housekeeping must be in accordance to Dis-Chem standards. * Adhere to Dis-Chem Policies and Standard Operating Procedures. * Adhere to Health and Safety rules and regulations. * Adhere to the Dis-Chem uniform and personal appearance policy Competencies:Essential: * Knowledge of retail operations and administration * finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to. * Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division. * Conveys ideas and facts verbally using language * Addresses customer questions in a timely manner * Recognises the need for procedures and follows relevant procedures. * Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight Advantageous: * Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP. Special conditions of employment: * Be able to work retail hours * South African citizen * MIE, no criminal record and clear credit rating * Driver’s license and own reliable transport Remuneration and benefits: * Market-related salary * Medical aid * Provident fund * Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.