Permanent
Sales Agent - Lead Generation Support
West Coast Personnel
Cape Town, Western Cape
unknown
About this role
Employer: West Coast Personnel
Our client is looking for a proactive and detail-oriented Sales Agent to join our remote team in South Africa. In this role, you will be instrumental in driving new business opportunities and providing exceptional client service. You will manage inbound and outbound leads, qualify prospects, coordinate property viewings, and support the sales team’s efforts to achieve our business goals. If you’re someone who thrives on organisation, clear communication, and building client relationships, this is the role for you.
Key Responsibilities:
+ First point of contact for client enquiries and lead management
+ Respond to inbound enquiries quickly and professionally
+ Make outbound calls to follow up and nurture leads
+ Qualify buyers and tenants based on requirements
+ Schedule and confirm property viewings and appointments
+ Update and maintain CRM with accurate data
+ Share new listings, pricing updates, and market information
+ Coordinate valuations and listing appointments
+ Liaise with agents, suppliers, and internal teams
+ Manage inboxes and ensure all communications are handled
+ Track lead activity and support performance reporting
What We’re Looking For:
+ Strong written and verbal communication skills
+ Confident handling inbound and outbound calls
+ Ability to qualify leads effectively
+ Experience with CRM systems and data entry
+ Highly organised and able to multitask
+ Understanding of sales and lead processes
+ Results-driven and proactive mindset
+ Strong teamwork and collaboration skills
+ Excellent attention to detail
+ Real estate or luxury service experience is an advantage
What We Offer:
+ Full sales and CRM training
+ Ongoing support through team meetings
+ Career growth opportunities
+ Commission-based earning potential
+ Exposure to luxury, high-value real estate
+ Supportive and high-performance team environment
If you are an organised, motivated professional looking to build a career in luxury real estate, we’d love to hear from you!