Permanent
IT Key Account Manager (KAM)
Unique Personnel
Johannesburg, Gauteng
unknown
About this role
Employer: Unique Personnel
Purpose
To increase IT sales market share and ensure achievement of consistent, profitable growth in sales revenue through positive planning, achieving monthly/ quarterly/ annual targets in line with company objectives.
Cross business unit sales in conjunction with other business units.
Key responsibilities for this position include, but are not limited to:
IT Product Strategy/Plan
Develop and implement the IT product strategy and business plans for the allocated specific products to Resellers and Retailers.
Ensure alignment with the overall business strategy to support company objectives
Understand consumer needs, identify market opportunity, define the vision, and lead the team to deliver
Strategize and plan around the product promotion based on the accurate understanding of customer needs, market trends and competitor activities.
Responsible for each allocated product’s life cycle management including the product launch plan and actual launch as well as sustaining the existing products
Secure end user engagements and brand awareness of new products to launch onto IT market.
In-Depth Product / Brand Knowledge
Growth of company IT products Market Share
Indicate to Product Managers on Stock Status per Channel
Motivation/Product Knowledge
Develop promotional campaigns in line with specific channels and products
Market share knowledge and customer needs analysis to increase revenue
Accurate Forecasting
Forecasting by channel (Key customers – Resellers and Retail partners)
Ensure enough stock of right models to avoid LTI.
Manage WOS to ensure we stay under the target set by HQ.
Budget Controls
Ensure delivery of return on investment and building of brand sustainability
Ensure accounts meets its income targets and that they pay on time to reduce AR hold.
Effectively solve problems and manage risk to ensure achievement of targets
Performance vs. budget by unit and Rand Value
Accounts analysis by Channel including sell out management to establish profit VACANCY IT KAM Market Share
Knowledge of buying potential by Channel
Catalogue Requirements
Incentive Programs
Market survey and understanding
Merchandising Understanding
Strong Customer Relationships
Managing the relationship between your company and the customer is a big responsibility.
Treat your customers as partners and challenge them to grow their business with your brands
Relationship Building with PIC’s, PM’s, Key Account Executive, Networks, Key Contacts and Retailer contacts.
Ensure customer needs are established and reviewed Dealer/Retailer/End User presentations and regular product training. Provide solutions to management when faced with challenges
To liaise with corporate contacts, build and develop relationships
To assist with the preparation of contractual agreements and ensure that these are fully adhered to
Develop a unique way to grow the business with your customers
Reports
B2B Sales Force Reports
Monthly Meeting Report
Compile management reports monthly
To prepare presentations, proposals, plans, contact reports as necessary
Progress report on forecast accuracy and inventory plans against set targets