Permanent
Residence Manager
Hire Resolve
Durban, KwaZulu-Natal
unknown
About this role
Employer: Hire Resolve
An exciting opportunity exists for an experienced Residence Manager to oversee a student accommodation facility.
This role combines operational management with student engagement, ensuring a safe, inclusive, and well-managed living environment while fostering a strong sense of community.
Key Responsibilities
- Oversee day-to-day residence operations (maintenance, cleaning, security)
- Ensure compliance with health, safety, and fire regulations
- Manage leases, check-ins/outs, and room allocations
- Monitor occupancy levels and assist with vacancy management
- Plan and execute student social, cultural, and educational events
- Develop and manage a student experience calendar
- Supervise and manage Student Life Interns
- Build and maintain strong relationships with students and stakeholders
- Promote inclusivity and community engagement
- Act as first point of contact for student concerns and emergencies
- Manage incidents, reporting, and follow-ups
- Provide basic counselling support and referrals
- Mediate conflicts and enforce residence rules fairly
- Manage student communication platforms (e.g. WhatsApp groups)
- Maintain accurate records (student data, incidents, maintenance logs)
- Prepare monthly reports on occupancy, budgets, and activities
- Assist with budgeting and cost control
Requirements
- Diploma or Degree in Social Work, Education, Hospitality, Business, or Property Management
- Minimum 5+ years’ experience in student accommodation or residence management (essential)
- Experience in hospitality or community development (advantageous)
- Knowledge of NSFAS and student housing regulations (advantageous)
How to Apply:
Contact Hire Resolve today for your next career-changing move
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Mischa Bornman at mischa.bornman@hireresolve.us or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV to: Logistics@hireresolve.za.com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise