Employer: Dis-Chem Pharmacies Limited Dis-Chem Pharmacies require a Frontline Supervisor for their Canal Walk store. Support customer service to ensure a world class shopping experience. Liaise between management and cashiers. Supervise day-to-day operations of Cashiers to ensure smooth running of till points. Record customer transactions with zero tolerance towards inaccuracy and to eliminate fraud risk. Minimum Requirements… Essential: * Grade 12 / Matric * Minimum of 2 years cashier related work experience, of which 6 months should be shadowing a Cashier Supervisor * Sound numerical skills * Computer literate – MS Office * Willing and able to work retail hours. Advantageous: * Certificate in Computer Literacy * 3 years’ work experience, with 1 year supervisory experience * Working knowledge of SAP Job Specification… * Manage and report all customer compliments and complaints to management. * Ensure branch queues flow smoothly. * Pay attention to the manner in which customers respond to cashiers, and act accordingly. * Manage the shorts and overs at the points of sale, including floats. * Manage discrepancies at the point of sale. * Authorise line voids, tender ups and price overrides. * Manage refunds and returns transactions according to Dis-Chem operating procedures. * Transact all purchases – receive and process all types of payments (cash, card, vouchers, coupons and other payments accepted by Dis-Chem). * Ensure accurate document control by checking the following: + Drop registers + Documents verification + Customer documentation + Correct handling of the gloats as per our standard operating procedures. + All other documentation related to till operations * Ensure back shopping and returned goods are handled correctly. * Ensure all outgoing stock/items/scripts are scanned. * Train and assist new cashiers Competencies Essential: * Cashier and retail operations knowledge * Customer service and relations * Dis-Chem supervisory principles, practices and methods * Lead, motivate and inspire * Problem solving * Sound numerical skills * Trustworthy and honest * Presentable * Strong command of the English language and an additional language * Time management Advantageous: * Dis-Chem product knowledge * Third additional language * Customer service background * SAP Special conditions of employment: * Willing and able to work retail hours * Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects * Valid driver’s license and own reliable transport * South African citizen * Clear credit and criminal records Remuneration and benefits: * Market related salary * Medical aid * Provident fund * Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.