Permanent
Fast Food Area Manager
Net. Talent
Cape Town, Western Cape
unknown
About this role
Employer: Net. Talent
Responsibilities
* Managing a portfolio of restaurants
* Driving sustainability, sales, and profitability of sites
* Assist with the development and implementation of Franchisee specific business plans and budgets
* Driving compliance in line with Franchise Agreements
* Interpret monthly management accounts, benchmark, and suggest corrective actions where necessary.
* Signing off project plans and executing restaurant revamps
* Protect brand integrity via implementation and measurement of Standards of Operations Programs
* Identify and communicate formal training needs to the training department for training intervention.
* Identify in-store training needs and implement on-the-job training interventions and coaching.
* Assist franchisees in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business turnovers.
* Ensure implementation of national marketing campaigns.
* Enforce correct use of all supporting elements such as point of sale, premiums
* Act as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR, Training, and Marketing
* Lease and rental negotiations with different property groups for various sites
* Monitor Turnover Performance, Achieve budgeted LOL growth per FM region, Achieve Budgeted turnover, LSM plan executed as per regional plan, and actively drive Brands Marketing strategy
* Financial presentations to the Management Team and the Franchisee network
* Customer Service, Weekly calls, Monthly feedback on restaurants performance, one on ones with individual franchisees (outside required Ops calls)
* Drive franchisee attendance and participation at all regional meetings
* Expense Budget, Accommodation expenses in line with Budget, Traveling expenses in line with budget, Show Expense control initiative
* Operations, archive all budgeted revamps for FM Region,
* Active participation in FM incentives
* Achieve restaurant targeted Training Status as per Brand requirement
* Regional Operations reviews, Health Regulations, Customer Complaints, and Leadership and teamwork
* Operations Campaign, Campaigned Actively Managed and Actively manage poor-performing restaurants
* Drive Business profitability for franchisees and 100 % achievement of all store targets