Employer: Fermel Reception and Front Office Management * Welcome and assist visitors, clients, and stakeholders in a professional manner. * Answer and direct incoming calls via the company switchboard. * Maintain a clean, organised, and professional reception area. * Handle incoming/outgoing mail, couriers, and deliveries. * Provide general front-office and customer service support. Capital Sales Administration (Training Provided) * Assist the Capital Sales team with administrative tasks and coordination. * Support preparation and formatting of quotations, proposals, and documents. * Capture and update sales and customer data accurately. * Maintain organised filing systems (electronic and manual). * Assist with order processing, tracking, and follow-ups. * Support communication between departments (sales, finance, operations). * Assist with invoicing documentation and reporting. General Administration * Perform basic administrative duties (filing, typing, document preparation). * Ensure accuracy and confidentiality of records. * Operate standard office equipment. * Assist with scheduling meetings and basic calendar coordination Qualifications * Bachelor of Commerce (BCom) in Marketing, Business Administration, or related field (recent graduates encouraged to apply) Experience * No prior work experience required * Internship, vacation work, or academic project exposure will be advantageous Technical Skills * Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) * Willingness to learn administrative and sales systems * Good data capturing ability