Employer: Placement Point (Pty) Ltd A restaurant based in Monte Casino is looking for General Manager Duties: * Direct daily front and back of house operations for a high‑volume restaurant, ensuring smooth service flow and consistent guest satisfaction * Lead and supervise large teams across FOH and BOH, including recruitment, training, scheduling, performance management and disciplinary processes * Oversee sales reporting, GP analysis, labour cost control, cash flow management and overall financial performance to maintain profitability * Collaborate closely with the Head Chef on menu planning, specials, stock levels, food costing and kitchen coordination * Manage supplier relationships, procurement, stock control, inventory accuracy and waste reduction initiatives * Ensure compliance with health, safety, liquor licence and hygiene regulations across all departments * Handle escalated customer complaints, resolve service issues and maintain strong guest relations * Implement operational improvements, SOPs and service standards to enhance efficiency and guest experience * Oversee facility maintenance, equipment servicing and general upkeep of the restaurant * Coordinate events, group bookings, private functions and promotional activities to drive revenue * Monitor staff performance, set daily targets and ensure alignment with service expectations * Manage cash ups, banking, POS oversight and financial controls to reduce shrinkage and errors