About this role
Employer: Placement Point (Pty) Ltd
A restaurant based in Monte Casino is looking for General Manager
Duties:
* Direct daily front and back of house operations for a high‑volume restaurant, ensuring smooth service flow and consistent guest satisfaction
* Lead and supervise large teams across FOH and BOH, including recruitment, training, scheduling, performance management and disciplinary processes
* Oversee sales reporting, GP analysis, labour cost control, cash flow management and overall financial performance to maintain profitability
* Collaborate closely with the Head Chef on menu planning, specials, stock levels, food costing and kitchen coordination
* Manage supplier relationships, procurement, stock control, inventory accuracy and waste reduction initiatives
* Ensure compliance with health, safety, liquor licence and hygiene regulations across all departments
* Handle escalated customer complaints, resolve service issues and maintain strong guest relations
* Implement operational improvements, SOPs and service standards to enhance efficiency and guest experience
* Oversee facility maintenance, equipment servicing and general upkeep of the restaurant
* Coordinate events, group bookings, private functions and promotional activities to drive revenue
* Monitor staff performance, set daily targets and ensure alignment with service expectations
* Manage cash ups, banking, POS oversight and financial controls to reduce shrinkage and errors