Permanent
Branch Manager
West Coast Personnel
Cape Town, Western Cape
unknown
About this role
Employer: West Coast Personnel
We are seeking an experienced Branch Manager to lead and manage all aspects of a regional branch operation within a distribution and warehousing environment. This role is responsible for overseeing sales, logistics, financial controls, and team performance to ensure the branch consistently meets its operational and commercial targets.
Key Responsibilities
+ Full accountability for branch performance and day-to-day operations
+ Lead and manage Sales and Warehousing teams to achieve targets and service standards
+ Drive sales growth and maintain high levels of customer service
+ Oversee stock control, warehousing efficiency, and distribution operations
+ Manage financial controls including banking, petty cash, debtors, and gross profit
+ Plan and coordinate staff schedules, deliveries, and sales team travel
+ Conduct stock management, stock takes, and variance investigations
+ Ensure maintenance and upkeep of premises, equipment, and fleet
+ Lead staff performance management, training, and development
+ Facilitate operational, safety, and team meetings
+ Ensure compliance with health, safety, and environmental regulations
+ Maintain accurate administration, reporting, and audit readiness
Operational Oversight
+ Daily, weekly, and monthly operational checks including stock, safety, financial controls, and facility management
+ Monitor and improve operational efficiency, safety compliance, and service delivery
+ Ensure safe handling, storage, and transport of products, including controlled decanting processes
Requirements
+ Matric (Grade 12) or equivalent qualification
+ 3–5 years’ experience in branch or operations management (distribution/chemical environment advantageous)
+ Proven experience managing sales and warehouse functions
+ Strong financial and operational management skills
+ Proficiency in Microsoft Excel; ERP system experience advantageous
+ Solid understanding of stock control and distribution processes
+ Knowledge of health and safety practices, particularly in hazardous environments, is beneficial
Skills & Attributes
+ Strong leadership and people management capability
+ Excellent communication and interpersonal skills
+ High attention to detail and strong analytical ability
+ Results-driven with effective time management skills
+ Customer-focused with a commitment to continuous improvement
+ Resilient, proactive, and able to work under pressure
Closing Note
This is a hands-on leadership role suited to a driven individual who can balance operational efficiency, team leadership, and commercial performance in a fast-paced environment.