Permanent
Sales and CRM Consultant
Dante Group (Pty) Ltd
Pretoria, Gauteng
unknown
About this role
Employer: Dante Group (Pty) Ltd
Sales & CRM ConsultantThis role combines sales, client relationship management, training, and operational support to drive:New client acquisitionClient retentionAccount resolutionOperational efficiency across DAAS and CRM📠Groenkloof, Pretoria🢠Department: DAAS and CRM Department📌 Driver License🚗 Travel: Yes, regularly🎓 Training: Yes📢 Salary: R12 500 + Commission, depending on experience
Key Responsibilities
CRM Functions
* Client service, training, on-site support, and account collection
* Plan and conduct client visits based on account analysis
* Support employers and clients with account/claim resolution (onsite and telephonic)
* Maintain client visit records (completed within 30 days)
* Build and maintain strong client relationships
* Conduct regular visits to new and existing clients
* Provide on-site registration and training
* Liaise with management on all client matters
* Submit weekly feedback on visits, training, collections, and queries
Sales Functions
* Prospect and acquire new clients via networking, cold calling, and marketing
* Identify key decision-makers and secure new business
* Sign new clients in line with performance targets
* Manage full client lifecycle, including after-sales service
* Maintain and grow existing client relationships
* Conduct market and industry research
* Report weekly on sales activity and progress
Operational Support
* Credit control and debtor management for DAAS clients
* Process incoming documentation (CRM, Exempt, DAAS mailboxes) within 24 hours
* Follow up on incomplete claim information
* Assist with document collection from employers, employees, and third parties
General Duties
* Achieve revenue and performance targets
* Support team objectives and company growth
* Adapt to industry and company changes
* Maintain professionalism and a positive attitude
* Assist across departments when required
* Share knowledge and support internal training
Requirements
Essential
* Matric / Grade 12
* Valid driver’s license
* Experience in client relations
Advantageous
* Tertiary qualification
* Medical claims experience
Skills & Competencies
* MS Office (Excel, Word, Outlook)
* Strong communication skills (written & verbal)
* Ability to multitask and work under pressure
* Fast learner and adaptable
* Experience with CompEasy or similar systems beneficial
* Professional, client-focused approach
Consultant: ChaneHoffmann - Dante Personnel Pretoria Faerie Glen
Apply via our website www.dantesa.co.za
If you do not hear from us within 5 days, please accept that your application was unsuccessful
https://webapp.placementpartner.com/wi/vacancy/?id=dante&VacRef=PTA025771&preview=13194ca781e5d3e2e3122f88018d93e1