Permanent
Product Specialist
Unknown, Unknown
unknown
Closing date not listed
About this role
Professions - Agriculture/Fisheries/Aquaculturist
East London
FULL TIME
Job Summary
Minimum Skills and Requirements:
* Completed Matric
* BCom General, Business Management or similar qualification - a must
* Proficient in the use of Microsoft Office; Word, Excel and Outlook
* Previous experience in the agricultural industry would be high advantageous to the role
* A valid drivers' license is essential
* Strong administrative skills with excellent attention to detail
* Strong interpersonal and communication skills
* Ability to work well within a team, as well as independently
* Proactive and self-motivated
* Patient, calm and tolerant in challenging situations
Duties and Responsibilities:
The successful candidate would be required, but not limited to;
* Provide effective technical and operational support to dealers, ensuring timely resolution of product‑related queries and issues
* Conduct diagnostics and fault finding on agricultural machinery, identifying problems and recommending appropriate solutions
* Support the sales and dealer teams during machine demonstrations, product training sessions, and customer handovers
* Assist with the commissioning and handover of machines, ensuring customers receive clear product explanations and usage guidance
* Act as a technical liaison between dealers, sales staff, and internal teams to ensure smooth communication and issue resolution
* Maintain accurate administrative records, reports, and documentation related to product support and dealer interactions
* Provide basic product and demo training to dealers and internal staff when required
* Support after‑sales activities to ensure a high level of customer satisfaction
* Assist with ad hoc operational and administrative tasks as assigned by management
Kempston Recruitment
Recruiter