Tourism/Hospitality - Food & Beverage East London FULL TIME Job Summary Minimum skills and experience required: * Minimum Grade 12 / Matric qualification or equivalent; tertiary or food service credentials preferred. * 2+ years of experience in a deli or food service environment, with at least 1 year in a supervisory or lead role. * Strong leadership, communication, and organizational skills. * Food safety certification preferred or willingness to obtain. * Proficiency with inventory systems, POS terminals, MS Office and basic stock management tools. * Ability to work flexibly across shifts, including weekends and holidays. Duties and Responsibilities: * Oversee daily deli operations—including food preparation, presentation, merchandising, and service. * Supervise, train, and motivate deli team to maintain productivity, hygiene, and customer satisfaction. * Manage inventory: order supplies, receive and stock deliveries, rotate stock, control waste and shrink. * Ensure accurate pricing, labelling, clean presentation, and adherence to company merchandising guidelines. * Resolve customer inquiries and complaints efficiently and professionally. * Maintain a clean, sanitary work environment following food safety standards. * Collaborate with other departments (e.g. Bakery, Butchery, Produce) to drive cross-selling and meet overall store sales goals. * Occasionally perform hands-on tasks such as slicing, packaging, or assisting with production during busy periods. Kempston Recruitment Recruiter