Permanent
Data Systems, Quality Governance Specialist (JHB Hybrid/Remote)
Unknown, Unknown
unknown
Closing date not listed
About this role
IT/Computer - Other IT/Computer
South Africa
FULL TIME
Job Summary
Data Systems, Quality & Governance Specialist (JHB Hybrid/Remote)
IT - Analyst, Data Management
Johannesburg - Gauteng - South Africa, Remote
ENVIRONMENT:
ENHANCE data literacy, improve existing data processes and workflows and support future data process design and development as the next Data Systems, Quality & Governance Specialist sought by a Community Upliftment Programme. You will also support analysis and dashboard development to enable timely insights, while helping build internal capacity for data use and governance. The successful incumbent will require a Bachelors Degree in Statistics/Social Sciences/Mathematics or similar field with 6-8 years experience in Data Analysis, Data Management or a related field, including experience where you have had ownership over the data process, and demonstrable leadership experience. You will also need to have proficiency with SQL databases, Power BI & Tableau.
DUTIES:
Data Governance and Quality Assurance -
* Design, operationalise and oversee the data governance function within the organisation.
* Enable and support data governance processes, including data availability, accessibility, integrity, quality (including accuracy, consistency, and reliability), usability, security, and compliance (in collaboration with IT and Legal teams).
* Assist with regular data cleaning and quality checks to ensure high data integrity.
* Develop and maintain documentation, SOPs, and metadata to support consistent and high-quality Data Management.
* Design data quality dashboards and set up regular monitoring and review alerts.
* Work within the organisation to enhance data literacy, improve existing data processes and workflows and support future data process design and development.
* Work across teams to roll out data quality improvement plans, design processes to collect missing data or improve data accuracy.
* Facilitate cross-functional collaboration to improve data practices, including onboarding sessions, governance workshops, and learning events.
* Conduct assessments of key data assets and identify potential risks or gaps, including data process mapping.
* Coordinate and lead data governance efforts, including defining data ownership, steward roles, and accountability structures across operational teams.
* Support product stewardship for key data platforms, ensuring alignment between data processes, user needs, and platform functionality.
* Lead or support Change Management processes for data tools and structures, ensuring stakeholder alignment and minimising disruption.
* Monitor data hygiene and escalate discrepancies to the relevant team members.
Data Analysis and Insights Generation -
* Conduct Data Analysis to support strategic decision-making and programme improvements.
* Respond to data requests from programme teams and leadership.
* Conduct routine data checks to ensure data integrity.
* Identify patterns and trends in data and provide clear summaries for different audiences.
* Support the preparation of data insights briefs and reports.
* Create, enhance and support the use of interactive dashboards and analytics tools to improve data-driven decision-making across the organisation and network.
Supporting Organisational Learning and Adaptive Strategy -
* Assist with enabling teams to leverage insights for learning and programme improvement.
* Contribute to rapid experimentation by supporting data collection and analysis processes.
* Support the delivery of basic data literacy training across the organisation to improve data engagement and interpretation.
* Support teams to improve data capturing, quality assurance and related processes.
* Translate data insights into accessible formats for programme teams and leadership.
Research and Evaluation Support -
* Support the Senior Data Analyst and Research team with research design, Data Analysis, and interpretation.
* Assist in co-conceptualising and co-creating research and evaluation questions, studies, and terms of reference.
* Provide input into research reports and recommendations.
REQUIREMENTS:
Qualifications
* A minimum of a Bachelors Degree in Statistics, Social Sciences, Economics, Mathematics, or a related field.
Experience/Skills
* At least 6-8 years of experience in Data Analysis, Data Management or a related field, including experience where you have had ownership over the data process, and demonstrable leadership experience.
* Excellent knowledge of and ability to work with SQL databases.
* Experience with data visualisation tools (e.g., Power BI, Tableau).
* Ability to summarise data insights and communicate findings to non-technical audiences.
* Experience in managing and working with large datasets.
Desirable
* Knowledge of statistical principles, especially relating to designing and running randomised control trials.
* Experience working in a social impact or nonprofit context.
* Proficiency in Excel and at least one statistical tool (e.g., Stata, R, SPSS).
* Familiarity with survey software (e.g. SurveyCTO), CRMs (Microsoft Dynamics), and Azure.
* Basic knowledge of data process mapping and workflow optimisation.
* Knowledge of automation using code and/or workflow tools (Make.com, Zapier, Power Automate, etc.).
ATTRIBUTES:
* Strong quantitative and analytical skills
* A curious approach to technology, with interest and experience working across multiple tools to solve organisational challenges.
* Strong attention to detail and accuracy.
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