Bestmed Client Services (YES) Learnerships 2026 If you have Matric and strong communication skills, the Bestmed Client Services Learnership Programme 2026 is a great entry-level opportunity to gain real workplace experience in healthcare administration and customer service. This 12-month programme is part of the Youth Employment Service (YES) initiative and is designed to help unemployed youth build practical skills, work experience, and a strong CV. Quick Overview * Programme: Bestmed Client Services Learnership (YES Initiative) * Duration: 12 months * Minimum Qualification: Grade 12 (Matric) * Experience Required: None * Sector: Healthcare administration / Call Centre / Customer Service * Priority Candidates: Persons living with disabilities What You Will Learn This learnership combines training + real workplace experience, making it highly valuable for beginners. Customer Communication Skills You will learn how to: * Communicate professionally with clients * Handle complaints and queries * Provide accurate information * Maintain service etiquette Call Centre Operations You will gain exposure to: * Answering inbound calls * Logging service requests * Escalating queries * Meeting response time targets Healthcare Administration Basics You will learn about: * Medical scheme benefits * Claims support processes * Membership systems * Compliance in healthcare communication Problem-Solving Skills You will develop: * Issue resolution techniques * Communication follow-ups * Information verification skills * Decision-making ability YES Programme Certification By completing this programme, you gain YES certification, which helps your CV stand out because it shows: * Workplace readiness * Professional discipline * Real work experience * Employability skills Minimum Requirements To apply, you must: * Have Grade 12 (Matric) * Be unemployed * Be willing to learn and grow * Have good communication skills No experience is required, making this ideal for beginners. Who Should Apply? This programme is perfect for: * School leavers * First-time job seekers * TVET graduates * Youth interested in office-based work * Anyone interested in healthcare or customer service careers Required Documents Prepare these before applying: * Certified ID copy * Certified Matric certificate * Updated CV * Proof of disability (if applicable) * Proof of residence (if required) * SARS tax number (if available) How to Apply 👉 Apply here: Why You Should Apply This learnership gives you: * Real workplace experience * Exposure to the healthcare sector * Valuable customer service skills * A strong CV boost through YES certification * Better chances of future employment