Employer: King Price Group Position Overview Our client is seeking a detail-oriented and customer-focused Claims Administrator to join their team within the VAPS (value added products) environment. The successful candidate will be responsible for the end-to-end administration of various insurance claims, ensuring efficient service delivery and adherence to policy terms and conditions. Key Responsibilities * Administer and manage the following claim types: + Warranty + Tyre and rim + Scratch and dent * Liaise and communicate consistently with clients, repairers, and other stakeholders. * Ensure a clear understanding and correct application of policy terms and conditions. * Validate claims by: + Confirming policy cover + Verifying premiums paid + Assessing damage + Reviewing limits of liability * Authorise repairs in line with policy guidelines and delegated authority levels. * Follow up on outstanding claims, documentation, and authorisations. * Process and verify invoices accurately and timeously. * Reject claims where applicable, providing clear and professional explanations to clients. * Maintain accurate records and ensure compliance with internal processes and turnaround times. Skills and Competencies * Strong communication skills (verbal and written). * High level of attention to detail. * Ability to multitask and manage volumes within strict turnaround times. * Patience, tact, and professionalism when dealing with clients. * Sound understanding of insurance policies and claims processes. * Strong administrative and organisational abilities. Experience and Qualifications * Matric (Grade 12) required. * Additional insurance-related qualifications are beneficial. * Previous experience in claims administration (insurance environment preferred). * Knowledge of VAPS or similar systems will be advantageous.