Permanent
Parts Manager - Motus Toyota Parktown
Motus Corporation
Unknown, Gauteng
unknown
About this role
Employer: Motus Corporation
Motus Toyota Parktown Park currently holds a vacancy for a Manager: Parts.
Reporting to the Dealer Principal, this position will be suited to a candidate that will be able to maximize profits by ensuring maximum sales of parts to trade and retail customers and by maintaining a satisfactory parts service to other departments and Group dealerships. Ensure the highest degree of Customer Satisfaction. Ensure that all Toyota requirements and targets are met and exceeded
* Monitor sales to ensure that emphasis is placed on profitability
* Ensure the sale of all necessary items to support Customer’s requirements
* Ensure that the department achieves budget objectives and Toyota purchase targets
* Ensure that stock levels are in accordance with budget and Toyota standards
* Ensure that discounts are monitored and that corrective action is taken when necessary
* Control all budgetary spending and ensure that it remains within target
* Discuss significant variations in budget with Dealer Principal
* Monitor all overheads and stock values
* Report to Dealer Principal the debtor’s situation and highlight any variation from Policy
* Operate within purchasing budget (number of weeks’ stock) –Toyota Standards
* Organize sales promotions to boost sales
* Plan, initiate and promote parts sales events
* Cooperate with other departments in their campaigns
* Draw up and initiate parts marketing plans
* Promote and sell parts by visiting existing and prospective clients
* Ensure that sales staff maintains constant contact with existing and prospective clients
* Maximize accessory sales through New Cars
* Ensure lost sales are been recorded and records utilized
* Hold weekly Kaizen meetings to discuss opportunities and issues and Sales performance
* Ensure that all orders are completed within Customers’ requirements and that all necessary follow-ups are carried out
* Examine all major transactions to determine how Customer service may be improved
* Attend to all necessary inquiries promptly, efficiently and timeously
* Ensure absolute clarity in all Customer communications
* Ensure that all transactions are correctly recorded and, when necessary, information passed to other departments
* Ensure that stock levels are promptly and accurately updated
* Monitor Customer credit facilities and ensure due payment
* Ensure that all cash sales, parts returned and CODs are controlled and / or paid on a daily basis
* Ensure that all daily / weekly / monthly reports are produced promptly and accurately and analyze them
* Print a B/O report and discuss with staff at least once a week
* Monitor negative stock to ensure accuracy of stock movement, B/O and stock file
* Sign off all credit notes & buyouts
* Follow up on parts bought and not sold
* Establish and maintain the number of adequately trained staff needed to achieve industry and Toyota standards
* Recruit, select, develop and remunerate staff
* Operate staff performance appraisal systems at least twice a year and ensure that action is taken on results
* Ensure high standards (of all staff) of performance.
* Keep all staff updated on changes in existing models and all newly introduced models, exchange units, accessories
KNOWLEDGE, SKILLS AND QUALIFICATIONS:
* 3 years’ Parts Manager experience is essential.
* A minimum of Grade 12.
* Valid Driver’s License
* Clear Criminal Record
* Motor industry experience is essential
* Kerridge & E-Toyota system knowledge is essential
* Must have excellent verbal communication skill
* Computer literacy is essential