Employer: Motus Corporation Motus Toyota Parktown Park currently holds a vacancy for a Manager: Parts. Reporting to the Dealer Principal, this position will be suited to a candidate that will be able to maximize profits by ensuring maximum sales of parts to trade and retail customers and by maintaining a satisfactory parts service to other departments and Group dealerships. Ensure the highest degree of Customer Satisfaction. Ensure that all Toyota requirements and targets are met and exceeded * Monitor sales to ensure that emphasis is placed on profitability * Ensure the sale of all necessary items to support Customer’s requirements * Ensure that the department achieves budget objectives and Toyota purchase targets * Ensure that stock levels are in accordance with budget and Toyota standards * Ensure that discounts are monitored and that corrective action is taken when necessary * Control all budgetary spending and ensure that it remains within target * Discuss significant variations in budget with Dealer Principal * Monitor all overheads and stock values * Report to Dealer Principal the debtor’s situation and highlight any variation from Policy * Operate within purchasing budget (number of weeks’ stock) –Toyota Standards * Organize sales promotions to boost sales * Plan, initiate and promote parts sales events * Cooperate with other departments in their campaigns * Draw up and initiate parts marketing plans * Promote and sell parts by visiting existing and prospective clients * Ensure that sales staff maintains constant contact with existing and prospective clients * Maximize accessory sales through New Cars * Ensure lost sales are been recorded and records utilized * Hold weekly Kaizen meetings to discuss opportunities and issues and Sales performance * Ensure that all orders are completed within Customers’ requirements and that all necessary follow-ups are carried out * Examine all major transactions to determine how Customer service may be improved * Attend to all necessary inquiries promptly, efficiently and timeously * Ensure absolute clarity in all Customer communications * Ensure that all transactions are correctly recorded and, when necessary, information passed to other departments * Ensure that stock levels are promptly and accurately updated * Monitor Customer credit facilities and ensure due payment * Ensure that all cash sales, parts returned and CODs are controlled and / or paid on a daily basis * Ensure that all daily / weekly / monthly reports are produced promptly and accurately and analyze them * Print a B/O report and discuss with staff at least once a week * Monitor negative stock to ensure accuracy of stock movement, B/O and stock file * Sign off all credit notes & buyouts * Follow up on parts bought and not sold * Establish and maintain the number of adequately trained staff needed to achieve industry and Toyota standards * Recruit, select, develop and remunerate staff * Operate staff performance appraisal systems at least twice a year and ensure that action is taken on results * Ensure high standards (of all staff) of performance. * Keep all staff updated on changes in existing models and all newly introduced models, exchange units, accessories KNOWLEDGE, SKILLS AND QUALIFICATIONS: * 3 years’ Parts Manager experience is essential. * A minimum of Grade 12. * Valid Driver’s License * Clear Criminal Record * Motor industry experience is essential * Kerridge & E-Toyota system knowledge is essential * Must have excellent verbal communication skill * Computer literacy is essential