IT/Computer - Other IT/Computer Cape Town FULL TIME Job Summary Business Improvement Engineer/Manager (Contract) (CPT) Engineering/Technical ~ Finance/Admin ~ Product/Project management Cape Town - Western Cape - South Africa ENVIRONMENT: A dynamic Energy Specialist seeks a highly driven & forward-thinking Business Improvement Engineer/Manager with prior experience in an execution role in a Transformation Project, Process Mapping (As Is, GAP reviews and To Be) & able to run Process Design workshops (virtual and onsite). Your role will entail performing Gap Analysis (As Is , To Be, Gaps) for processes and sites, conducting interviews / stakeholder engagements as needed, performing quality control and providing input and steering to complete the transition plan per country and process. The ideal candidate must possess a suitable B-Degree (NQF Level 7) and experience capturing and communicating Change Impact (Change in process, Change to roles, Change to systems) and leadership. Candidates must preferably have experience in the Oil & Gas or Retail Industry, SAP and Africa OU experience. Please note this is a 1-Year Contract. DUTIES: * Perform Gap Analysis (As Is , To Be, Gaps) for processes and sites, focusing on any regulatory/compliance/language / system requirements that cannot be met by the To-be process. * Prepare for sessions needed. * Facilitate the sessions and keep discussions on track. * Walk through Process Flow to confirm Roles, Steps and Systems to understand, challenge and capture feedback from countries. * Walk through the forms and templates used - to understand, challenge and capture feedback from countries. * Walk through the KPIs and SLAs relevant to the process area to understand, challenge and capture feedback from countries. * Update the required deliverables , such as Process Map, Role Impacts, System Changes, KPI/SLA changes, Service Catalogue Changes, Transition Plan. * Assess and capture the impact to the country landscape ( Process, People, Systems, Change Impact). * Conduct interviews / stakeholder engagements as needed. * Secure stakeholders signoff and input. * Based on previous Shared Service / GBS experience, provide expert guidance on role impact and process focus. * Perform quality control to ensure that the required information is covered and actions assigned. * Advise on deployment risks and propose mitigation. * Provide input and steer to complete the transition plan per country and process. * Execute and support the execution of the Transition plan (Cutover, Go Live and Hypercare), as needed. * Design required test packs, ensuring all scenarios are included. * Support the testing with team to ensure knowledge transfer. * Produce training material and plans where required. REQUIREMENTS: Qualifications * NQF Level 7 qualification (relevant B-Degree). Experience/Skills * Execution role in a Transformation Project. * Running Process Design workshops (virtual and onsite). * Process Mapping (As Is, GAP reviews and To Be). * Capturing and communicating Change Impact (Change in process, Change to roles, Change to systems). * GBS / Shared Service Implementation experience. * Experience / Working knowledge of Finance / Procurement / HR transactional processes. * Leadership Experience i.e. + Able to collaborate with and guide teams to a shared outcome. + Able to challenge stakeholders to drive process standardisation. + Delivering under pressure, against tight timelines , with flexibility to accommodate a level of ambiguity and confidentiality constraints. + Excellent communication (written and spoken) to effectively engage with non-native English speakers in a virtual setting. Preferred to have: * Oil & Gas or Retail Industry experience. * SAP experience. * Africa OU experience. Apply for this Job Datafin Recruiter