IT/Computer - Other IT/Computer Cape Town FULL TIME Job Summary Senior ServiceNow Consultant (CPT) Engineering/Technical ~ IT - Software Development ~ IT - Infrastructure Cape Town - Western Cape - South Africa ENVIRONMENT: GUIDE technical engagements, ensuring the highest standards of solution design and delivery, while driving positive outcomes for clients utilising your expertise to fill the role of a Senior ServiceNow Consultant wanted by a provider of innovative Asset, Fund and Investor Services. You will take a lead alongside Head of Practice in London - on the implementation and optimisation of ServiceNow platform, including modules such as ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. The successful incumbent must have 5 years of work experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM. You also require in-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies & familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension. DUTIES: * Architect and lead ServiceNow implementations. * Stakeholder Collaboration. * ServiceNow best practice and standards. * Technical Documentation. * Quality Assurance / Pre-delivery or other audits. * Customization and Development Leadership. * Project Oversight. * Technical Mentorship and Team Leadership. * Complex Problem Resolution. * Continuous Improvement. * Company ServiceNow instance. * Client & Company PTY planning. REQUIREMENTS: * ServiceNow Expertise: At least 5 years of experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM. * Proven Leadership in Implementations: Demonstrated success in leading enterprise-level ServiceNow implementations, balancing technical precision with business strategy. * Advanced Technical Proficiency: In-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies. * Architectural Design Excellence: Extensive experience in designing scalable ServiceNow architectures and complex system integrations. * Industry Knowledge: Familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension. Advantageous * ServiceNow Certifications: Holding certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA). ATTRIBUTES: Complex Problem-Solving Skills: Skilled in resolving technical challenges while minimizing impact to end users. Strategic Communication: Strong client-facing skills, adept at communicating technical concepts to both technical teams and executive stakeholders. Team and Leadership Skills: Proven ability to mentor and guide technical teams, fostering collaboration and knowledge sharing. Apply for this Job Datafin Recruiter