Sales/Marketing - Client Services/Sales Support Western Cape FULL TIME Job Summary DUTIES AND RESPONSIBILITIES: ▪Maintain a donor database and customer relationship management system ▪Draft, donor letters, and other correspondence ▪Plan detailed logistics for travels (using your Advanced Excel skills) ▪Support donor visits to the head office and to NPO field programmes including planning, gathering quotes and hotel reservations ▪Support in promotion of NPO’s Legacy Programme and administration of the programme. ▪An ability to support the team of Account Managers, to ensure the grant lifecycle from inception to close out ▪Update NPO’s online customer relationship management system to record and process opportunities, agreements, reports, thank you letters, campaigns and extract reports ▪Compiling and supporting travel itineraries and quotations ▪Support donor due diligence processes ▪Developing high quality presentations and other communications materials REQUIREMENTS: ▪A degree equivalent qualification in communications, social sciences, natural sciences or similar advantageous ▪A minimum of three years of demonstratable experience, which includes: ▪Demonstrated administrative skills ▪Demonstrated ability in maintaining and organising databases ▪Experience in monitoring budgets ▪Exceptional writing skills and communication (English) (ability to speak other languages will be advantageous) ▪Solid co-ordination and quality assurance skills ▪Ability to do desktop research on donors and potential donors ▪The ability to collate information from disparate sources to provide timely and impactful donor reports ▪Ability to build relationships with staff in remote areas ▪An ability to work under deadlines ▪Willingness to travel in Africa as required ADVANTAGEOUS: ▪Experience and ability to manage donor events ▪Advanced computer skills, including Advanced Excel and D365 / other CRM processes/software ▪Ability to create infographics/dashboards using tools such as Power BI ▪Ability to design high-quality presentations and other communications materials Merand Corbett & Associates Recruiter