Engineering - Engineering Management Gauteng FULL TIME Job Summary About the Company Our client operates within a specialised industrial services environment, supporting large-scale operations across multiple regions. The business is fast-paced, system-driven, and highly reliant on accuracy across sales, contracts, and billing. Their focus is on continuous improvement, operational efficiency, and delivering consistent service through strong internal processes. Role Overview This is a hands-on, operational role focused on controlling and improving the full sales-to-billing process. You will sit between Sales, Finance, and Systems, ensuring that contracts, rates, and invoicing are accurate, processes are followed, and systems are working as they should. The role involves identifying inefficiencies, fixing process gaps, improving system usage, and ensuring revenue is correctly captured and billed. You will also take ownership of system improvements, user training, and enforcing process discipline across teams. Key Responsibilities Sales & Billing Process Control * Validate contracts, rates, and billing accuracy across multiple platforms * Identify and resolve revenue leakage, missing charges, and invoicing gaps * Monitor sales activities to ensure correct process flow from input to invoicing * Follow up on outstanding charges, credits, and discrepancies Systems & Data Management * Act as a key user on CRM and operational systems (including Salesforce and internal platforms) * Maintain data accuracy across systems and ensure alignment between platforms * Test system updates, rate changes, and process improvements before rollout * Perform ongoing system clean-ups and data integrity checks Process Improvement & Optimisation * Identify inefficiencies across sales and operational workflows * Drive automation and process improvements to improve efficiency and accuracy * Develop, implement, and maintain SOPs * Measure and report on process performance and improvements Sales Support & Reporting * Prepare sales and operational reports for management * Support sales teams with contract accuracy, pricing, and system usage * Assist with complex contract structures and billing scenarios * Ensure consistent processes are followed across all branches Training & System Adoption * Train users on systems and processes * Provide ongoing support and retraining where needed * Develop training material and enforce system usage standards Requirements * Relevant degree in Business, Finance, Engineering, or similar * Proven experience in a sales operations, commercial, or process-driven role * Strong exposure to CRM systems (Salesforce highly advantageous) * Experience working across Sales and Finance functions * Strong analytical mindset with attention to detail * Ability to identify problems and implement practical solutions * Comfortable working in a hands-on, operational environment What’s in it for you? * A high-impact role where you can take ownership of key business processes * Exposure across Sales, Finance, and Operations * Opportunity to drive real improvements and see measurable results * Growth into broader commercial, operational, or systems-focused roles Application Process If you’re someone who enjoys fixing systems, improving processes, and working across multiple functions, we want to hear from you. Ann Swann Personnel Services 2-10 Recruiter