Employer: Rand Mutual Admin Services Introduction: The Head: Business Service Portfolio reports to the Divisional CIO and is accountable for the end-to-end technology-enabled service portfolio supporting COID, Statutory Insurance, and AIT Administration. The role serves as the primary interface between business leadership and IT delivery teams, ensuring prioritisation, governance, and value realisation of all technology-enabled initiatives. Description: The Head: Business Service Portfolio reports to the Divisional CIO and is accountable for the end-to-end technology-enabled service portfolio supporting COID, Statutory Insurance, and AIT Administration. The role serves as the primary interface between business leadership and IT delivery teams, ensuring prioritisation, governance, and value realisation of all technology-enabled initiatives. KEY RESPONSIBILITIES 1. Enterprise Business Service Portfolio Ownership Accountable for the strategic governance and executive oversight of end-to-end service portfolios for COID, SI, and AIT, ensuring alignment to enterprise priorities, statutory obligations, and Group CIO strategy. Portfolio strategy approved and maintained at Exco/governance level, aligned to organisational objectives. Prioritisation of initiatives based on strategic value, risk exposure, and regulatory impact. Executive stakeholder confidence in portfolio transparency, governance, and decision-making.