Employer: Motus Corporation Purpose   * To manage and maintain various online portals from leads are generated in order to achieve leads targets accurately and timeously as per agreed standard operating procedures.   Minimum Experience * 1-  year experience in a similar environment Minimum Qualification * Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 Minimum Requirements Computer Literacy Proficient    Industry legislative compliance/ knowledge. Generic Job Outputs  Process and Governance  * Deliver on agreed performance targets according to set procedures and service level agreement. * Execute work in line with governance and compliance processes. * Identify and apply known solutions to operational challenges and escalate unresolved issues. * Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability. * Ensure that relevant databases are updated with relevant information to enable accurate leads management. * Follow-up and manage current and historic enquiries received via relevant systems within the set time frames. * Measure response time of leads distributed to relevant stakeholders in order to ensure customers are contacted with in the agreed timeframes. * Monitor sales activities and escalate noncompliance to the relevant stakeholders. * Stay updated with market trends and technology. Finance  * Execute work activities effectively and efficiently in order to maximise financial performance and profitability. Client/Customer  * Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business. * Deliver work activities effectively to satisfy customers. * Liaise and interact with clients and or customers via approved communication channels in a positive and helpful manner. * Receive client enquiries and escalate to stakeholders to ensure prompt and effective resolution, enhancing the client experience. People  * Attend training initiatives to improve work quality and enhance own skills. * Own and live up to company values. * Provide training to employees on all relevant systems to ensure compliance with all processes and procedures.