Employer: Empact Group We are looking for a dedicated and experienced Area Manager to oversee the cleaning operations within a designated region. The Area Manager will be responsible for managing a team of cleaners, ensuring high standards of cleanliness and hygiene are maintained at all times, and meeting client expectations. Qualifications: * Grade 12 * Minimum 5 Years’ experience in cleaning, Hygiene and Facilities Management is compulsory * Proven experience in a similar role, preferably in a commercial cleaning or facilities management setting * Strong organizational and leadership skills * Excellent communication and interpersonal abilities * Knowledge of cleaning techniques and best practices * Ability to work independently and handle multiple tasks simultaneously * Valid driver's license and access to a reliable vehicle Competencies required: Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.    Key areas of responsibility: * Manage a team of cleaners, including hiring, training, scheduling, and performance management * Conduct regular inspections of facilities to ensure cleanliness standards are met * Develop and implement cleaning schedules and procedures * Maintain relationships with clients and address any concerns or issues in a timely manner * Monitor cleaning supplies and equipment inventory and make necessary orders * Ensure compliance with health and safety regulations * Provide regular reports to senior management on cleaning operations and performance Employee Management * Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations * Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards * Ensure that company image and reputation is upheld, and employees adhere to uniform regulations * Arrange counselling and effect wellness campaigns within each site * Monitor and verify employee time schedules as per shift agreements * Employees leave management * Regularly communicate changes and general information to all employees per site Industrial Relations Support * Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances. * Preparation of contingency plan for strikes and stay away. * Appraising staff by way of verbal direction and performance appraisal for supervisory level and above. * Adherence to company policy and procedure * Manage Union relationships Recruitment * Efficiently source temporary employees in accordance with labour legislation and internal process and policy * Ensure that employee head count on site is in line with the agreed head count costing * Approval process to be followed when hiring new staff * To ensure that staff members sign their engagement contract before they start work on site * To ensure that all onboarding forms are submitted to payroll on time Systems and Process * Ensure that PRP hours are approved on time * Adhere to on time salary payments Site management * To carry out regular inspections * To be responsible for the prompt attention to the communications book procedure. * To attend certain regular meeting with clients, where minutes need to be taken. * All problems to receive prompt action * Usage of the AM tool for each site * Audits and inspections * Site inspections on regular basis * Maintain overall client expenses on site Business development * Work with Contract managers to upsell clients * Build and maintain client relationships * Have an in-depth knowledge of business products and value proposition Training & development * Facilitate Annual training, on the job training, statutory training and learnerships * Be involved in talent Incubation initiatives Health & Safety * Hazard Identification and Risk Assessments are completed * Equipment is in good working order. * Uniforms are sufficient and in good condition. * Personal Protective Equipment is supplied as per site and scope hazards identified. * Toolbox talks are done twice a week by the Contract Manager. * Current Safety Data Sheets are available on chemicals used on site. * Staff medicals where necessary are available. * Waste Management Procedures.