Employer: Dis-Chem Pharmacies Limited Dis-Chem Pharmacies require the services of a Dispensary Manager for their Shelly Centre store, Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs Requirements: Essential: * Grade 12 / Matric * BPharm / equivalent qualification * Registered with the South African Pharmacy Council (SAPC) * Registered tutor * Unisolv experience * Experience in supervising staff * Computer literate – MS Office * Sound numerical skills * Strong command of the English language and a second language * Willing and able to work retail hours Advantageous: * Previous management experience of at least 7 staff * Relevant retail/ FMCG experience * Third additional language * SAP experience * E-scripting experience Duties and Responsibilities: * Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice * Ensure Good Pharmacy Practice rules regulations are adhered to by staff * Ensure no expired/short-dated stock is held * Ensure expired stock is regularly disposed of and kept separate to usable stock * Ensure negative stock is investigated and managed daily * Prepare for stocktake in advance * Follow stock ordering process to reach maximum purchasing compliance * Maintain stock levels * Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly * Ensure SAPC registration and annual registration fees are kept up to date * Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC * Capture script details accurately and verify patients’ details on the system * Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions * Provide accurate instructions to patients regarding the correct use of medicine supplied * Keep abreast of changes in medical aid procedures and requirements for claims and dispensing * Explain all medical aid costs to patients * Process all paperwork for accurate submission of claims to medical aids * Ensure authorisation of chronic, HIV and AIDS, and oncology medication * Maintain customer profiles on the system * Merge profiles locally, and UCS should be notified to merge profiles centrally * Take note of any messages on the customer profile, and take suitable action * Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin Competencies: Essential: * English and second language – Read, write and speak * Good communication skills, listening * Basic dosing and important drug interaction * Customer service/focus * Supervisor experience, and able to lead by example * Ability to train other staff members * Conflict management * Strong attention to detail * Sound numerical skills * Problem-solving * Team player * Trustworthy and honest * Time management * Able to deal with pressure * Computer literate – MS Office Advantageous: * Knowledge of Retail/ FMCG operations * 3rd Additional Language * Knowledge of or experience in Unisolv, SAP and E-Scripting * Drug and family planning, and complementary medicine Special conditions of employment: * Registered with the South African Pharmacy Council * Willing and able to work retail hours * Controlled room temperature, security, limited space, health and safety, risk stock * Physically fit and able to stand for long periods * Valid driver’s license and own reliable transport * South African citizen * Clear credit and criminal records Remuneration and benefits: * Market-related salary * Medical aid * Provident fund * Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.