Sales/Marketing - Other Sales/Marketing Gauteng CONTRACT Job Summary About the roleWe are looking for a friendly, energetic, and reliable Customer Care Assistant to join our team. This is an entry-level role ideal for someone who enjoys helping people, communicating clearly, and creating a great customer experience. You will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring clients feel valued and supported throughout their journey. Responsibilities: * Respond to customer inquiries via WhatsApp, phone, email, and social media. * Assist customers with product/service information and pricing. * Capture customer details accurately (name, contact info, requirements). * Handle customer complaints professionally and escalate when needed. * Follow up with customers on quotes, orders, and feedback. * Maintain a positive and helpful attitude in all interactions. * Work closely with the sales and production teams to ensure smooth service delivery. * Keep records of customer interactions and update systems. Minimum Requirements * South African Unemployed youth between the ages of 18 and 34. * Must not have participated on the YES programme before. * Matric. * Basic computer skills (Microsoft Office, email, internet). * Good communication skills (English required; additional languages are a plus). * Strong interpersonal and problem-solving skills. * Willingness to learn and grow in a fast-paced environment. Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application. Signa Opportunity Recruiter