We are looking for a friendly, professional, and customer-focused Customer Service Agent to join our team. The successful candidate will be responsible for assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and the ability to handle customer concerns efficiently while maintaining a high level of professionalism. Key Responsibilities * Respond to customer inquiries via phone, email, or in person. * Provide accurate information about products, services, and company policies. * Handle customer complaints and resolve issues in a timely and professional manner. * Maintain detailed records of customer interactions and transactions. * Assist customers with placing orders, processing returns, or service requests. * Follow up with customers to ensure satisfaction and build strong relationships. * Collaborate with other departments to resolve complex customer issues. * Maintain a positive attitude and provide excellent service at all times.