Permanent
People Operations Specialist - 18966
Remote, South Africa
remote
Closing date not listed
About this role
Job Title: People Operations Specialist (Remote | Contractor)
Work Hours: Monday-Friday 9-5 pm EST
Salary: 1,500-2,500 USD/ month depending on experience
About the company
A global, remote-first edtech company that provides outcome-based IT, cybersecurity, audit, and compliance training for individuals and organizations. They focus on hands-on, certification-aligned learning through structured courses, labs, and personalized training pathways designed to build job-ready skills and measurable career outcomes.
Overview
This role supports day-to-day HR operations, ensuring accurate data, smooth processes, and compliance with U.S. HR standards. Ideal for someone detail-oriented who knows when to act and when to escalate.
Key Responsibilities
HR Systems & Data
* Maintain and update employee records in HRIS
* Ensure data accuracy and generate reports
Documentation & Records
* Prepare and organize HR documents and employee files
* Send routine HR communications
Employee Relations Support
* Handle initial intake and routing of HR concerns
* Support managers with basic HR queries
* Assist with documentation for HR cases
Recruitment Support
* Coordinate interviews and candidate communications
* Update ATS and assist with offer letters
Onboarding & Offboarding
* Manage new hire paperwork and onboarding logistics
* Track and complete offboarding processes
Benefits Support
* Assist with enrollments and admin tasks
* Route complex inquiries to the right team
Tools & Process Improvement
* Use HR tech and AI tools to improve efficiency
* Help document processes and suggest improvements
Requirements
Must-Have
* PHR or SHRM-CP certification (active)
* 3+ years in HR / People Ops
* Experience with HRIS and ATS
* Strong attention to detail and documentation
* Good judgment on when to escalate
* Excellent written communication
Nice-to-Have
* HR or related degree
* Remote or global team experience
* Benefits admin exposure
* Familiarity with AI tools and SOP creation