Job Title: People Operations Specialist (Remote | Contractor) Work Hours: Monday-Friday 9-5 pm EST Salary: 1,500-2,500 USD/ month depending on experience ​​​​​​​About the company ​​​​​​​A global, remote-first edtech company that provides outcome-based IT, cybersecurity, audit, and compliance training for individuals and organizations. They focus on hands-on, certification-aligned learning through structured courses, labs, and personalized training pathways designed to build job-ready skills and measurable career outcomes. ​​​​​​​Overview This role supports day-to-day HR operations, ensuring accurate data, smooth processes, and compliance with U.S. HR standards. Ideal for someone detail-oriented who knows when to act and when to escalate. Key Responsibilities HR Systems & Data * Maintain and update employee records in HRIS * Ensure data accuracy and generate reports Documentation & Records * Prepare and organize HR documents and employee files * Send routine HR communications Employee Relations Support * Handle initial intake and routing of HR concerns * Support managers with basic HR queries * Assist with documentation for HR cases Recruitment Support * Coordinate interviews and candidate communications * Update ATS and assist with offer letters Onboarding & Offboarding * Manage new hire paperwork and onboarding logistics * Track and complete offboarding processes Benefits Support * Assist with enrollments and admin tasks * Route complex inquiries to the right team Tools & Process Improvement * Use HR tech and AI tools to improve efficiency * Help document processes and suggest improvements Requirements Must-Have * PHR or SHRM-CP certification (active) * 3+ years in HR / People Ops * Experience with HRIS and ATS * Strong attention to detail and documentation * Good judgment on when to escalate * Excellent written communication Nice-to-Have * HR or related degree * Remote or global team experience * Benefits admin exposure * Familiarity with AI tools and SOP creation