Premium Ad Logistics - Logistics Sales Stellenbosch FULL TIME Job Summary Key Responsibilities: * Take full ownership of daily workshop and technical operations * Manage, lead, and develop a team of technicians * Set KPIs, performance standards, and productivity targets * Ensure efficient operations with minimal senior management intervention * Oversee repairs, servicing, and diagnostics of electric vehicles * Manage battery systems, faults, and charging/swapping infrastructure * Perform and oversee complex technical fault finding and escalations * Maintain high-quality control standards across all technical work * Act as primary liaison for external technical suppliers and support partners * Diagnose electrical, firmware, and controller-related issues * Develop and maintain SOPs, workflows, and technical documentation * Ensure accurate job cards, service records, and reporting systems * Oversee fleet uptime, reliability, and maintenance scheduling * Monitor breakdown trends and implement preventative strategies * Manage inventory including spare parts, tools, and battery stock * Conduct stock control, stocktakes, and asset tracking * Coordinate with suppliers and manage procurement requirements * Implement reporting systems for fleet performance and technician output * Provide weekly and monthly operational and technical reports * Support customer and internal technical escalations * Identify inefficiencies and implement continuous improvements * Improve systems, processes, and operational scalability Minimum Requirements: * Grade 12 (Matric) * Relevant technical qualification (Electrical, Mechanical, Mechatronics, or similar) * Strong hands-on technical background in mechanical or electrical systems * Proven experience in workshop or technical operations management Experience Required: * Minimum 5+ years’ experience in a technical or workshop environment * At least 2–3 years in a supervisory or management role * Strong hands-on experience with fault finding and repairs * Experience working with electrical systems, batteries, or fleet equipment advantageous * Experience in managing technicians and operational workflows Skills & Competencies: * Strong technical and diagnostic ability (hands-on required) * Leadership and team management skills * High attention to detail and quality standards * Problem-solving and critical thinking ability * Ability to work independently in a fast-paced environment * Strong organisational and planning skills * Ability to build structure in an unstructured environment * Good communication skills (including supplier and technical liaison) * Proactive, solution-driven mindset * Comfortable working under pressure and shifting priorities * Strong sense of ownership and accountability Helderberg Personnel Recruiter