Employer: West Coast Personnel Job Description:Are you highly organised, detail-oriented, and able to work efficiently in a fast-paced environment? We are looking for a Junior Operations Coordinator & Billing Clerk to assist with customer service support, scheduling and administrative billing functions. Key Responsibilities: - Log and manage service calls for SLA customers - Schedule installations and manage engineer calendars - Track job cards, close tickets and order parts when required - Prepare quotes, invoices and handle warranty claims - Monitor consumable levels and manage supplier orders - Assist with stock, contracts and monthly billing duties Requirements: - Strong Microsoft Excel skills (spreadsheets, formulas, filtering) - Administration or accounting background preferred - Experience in a managed print services environment is an advantage - Ability to work accurately under pressure - Excellent planning, organising and problem-solving skills If you are reliable, eager to learn and solution-focused, this could be the role for you.