Employer: Dis-Chem Pharmacies Limited Dis-Chem Pharmacies Scott Street store requires a Frontshop Lead, to supervise the day-to-day operations of the store Frontshop. This includes driving store targets to increase store profitability and supervision of inventory, customer service, merchandising, point of sale standards. Minimum Requirements: Essential: * Grade 12 – Matric or Senior Certificate and/or relevant Qualification * Minimum of 3 - 5 years Retail/FMCG – experience in all retail functions – Receiving, Cash Office or Sales Floor Advantageous: * Diploma in Retail Business Management or relevant * Supervisory experience Job Description: * Assist with the budget preparation and maintenance within the store * Ensure all expense related items are controlled and managed within budget * Ensure expense related stock is adjusted to the correct GL accounts on a monthly basis * Supervise ordering and monitoring of expense related items within the store * Ensure that all store targets are achieved * Investigate negative GP values in the business unit and take appropriate actions to identify and rectify controllable errors * Manage goods in transit as directed by standard operating procedures * investigate and verify manual purchases processed against the business unit * Minimise, investigate and report on business unit dormant stock * Analyse dormant stock reports for Heads of department to investigate and rectify * Ensure the physical stock in all storage locations balances with the inventory ledger in SAP * Prepare, coordinate, and manage stock takes on a Bi-annual basis in collaboration with management * Supervise the receiving function including the management of direct and indirect credit functions * Ensure that all Merchandisers adhere to Dis-Chem Merchandising standards * Regulate customer compliments and complaints in line with standard operating procedures * Supervise day to day administration of employees including but not limited to leave, hours of work and scheduling Competencies:Essential: * Retail operations and administration * Develops fresh ideas that provide solutions to all types of workplace challenges * Formulates plans that are consistent with overall organization's strategic plans * Communicating in a confident and forceful manner in order to achieve the required goal without being aggressive * Develops innovative customer service initiative which significantly improves quality and enhances customer satisfaction * Demonstrates an underlying drive to ensure that quality is not compromised. Corrects mistakes and takes action to ensure they do not re-occur * Adjust to existing rules, procedures and policy. Finding reinforcement from the right authority when in doubt * Manages staff in ways that improve their ability to succeed on the job * Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP Special conditions of employment: * Be able to work retail hours * South African Citizen * MIE, no criminal record and clear credit rating * Driver’s license and own reliable transport Remuneration and benefits: * Market-related salary * Medical aid * Provident fund * Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL. Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.