Employer: Factory 209 (Pty) Ltd T/A Gradlinc *About the role:* We’re looking for an energetic individual who is adept at working with various CRM tools. The ideal candidate is able to multitask and work in a fast-paced, dynamic enviroment. You will need to have strong computer skills alongside being an expert communicater. This is your opportunity to support business operations and drive performance. *Why Join Us?* * Career Fulfilment – opportunity to specialize on your role within the industry. * Vibrant Team Culture – energetic, outgoing, and supportive workplace. * Skill Development – deepen your knowledge in CRM systems, reporting, and team operations. *Key Responsibilities:* * Support our CRM systems to keep sales operations running smoothly. * Assist upper management with real-time agent performance tracking and reports. * Ensure data accuracy, dashboard updates, and tech support for team tools. * Work closely with team leads and agents to drive performance and engagement.