Employer: Callforce Direct Job Purpose: To effectively sell loan products to prospective and existing customers through outbound or inbound calls within a BPO environment. The loans sales agent is responsible for meeting sales targets while ensuring high-quality customer service and compliance with regulatory requirements. Your Role: * Contact potential or existing customers to promote banking loan products. * Understand the customer’s financial needs and recommend suitable loan solutions. * Achieve or exceed daily, weekly, and monthly sales targets. * Conduct needs analysis and affordability checks during sales calls. * Complete accurate and detailed applications and ensure all supporting documentation is captured correctly. * Follow up with customers for outstanding documentation or further queries. * Handle objections professionally and convert potential leads into closed sales. * Maintain a high level of product knowledge and comply with FAIS and NCR (or applicable regulations). * Log interactions and outcomes accurately on the CRM system. * Provide exceptional customer service during the sales process.