Employer: Motus Corporation Job Title: Foreman – Nissan Location: Tygervalley Position Summary: The Foreman at Nissan is responsible for overseeing the day-to-day operations of the service department, ensuring that work is completed efficiently, accurately, and to the high standards set by Nissan. The Foreman will lead a team of technicians and service advisors, providing guidance, training, and support as needed. Qualifications and Experience: Minimum Qualifications and Experience needed: * Qualified Technician * Must have workshop Foreman experience * Nissan Experience advantageous * Minimum of 5 years of experience as a service technician, with at least 2 years in a supervisory role. * Strong technical knowledge of Nissan vehicles and repair procedures. * Excellent leadership and communication skills. * Ability to prioritize tasks and work in a fast-paced environment. * Strong attention to detail and problem-solving abilities. * Excellent leadership and communication skills. The responsibilities of a Foreman include the following tasks: * Recruits hire and motivate qualified service technicians. * Assists technicians in developing their skills. * Understands keeps abreast of, and complies with all regulations that affect service operations, such as hazardous waste disposal, OHSA Right-to-Know, etc. * Understands and ensures compliance with manufacturer warranty and policy procedures. * Ensures that all department employees receive appropriate manufacturer training. * Conducts regular performance reviews for all technicians in accordance with dealership guidelines. * Ensures that all repairs are assigned to technicians in an equal and fair manner. * Provides technical support for technicians when necessary. * Ensures repairs are charged out correctly. * Checks progress of each repair order throughout the day. * Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. * Road tests vehicles to quality-check work performed. * Accounts for all documents; ensures that none are missing, and all are processed correctly. * Establishes and maintains customer follow-up programs to confirm satisfaction with the service experience. * Handles all customer complaints within 24 hours, informing other managers as appropriate. * Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts. * Monitors technicians' daily productivity reports and corresponding payroll records. * Monitors shop conditions, including cleanliness, safety, and the condition of shop equipment. Reports problems to the service manager or dealer. * Ensures the proper care, storage, and inventory of special tools. * Keeps abreast of new equipment and tools available and recommends purchases. * Fills in for service advisor and dispatcher when necessary. * Attends manager's meetings as requested. * Strives for harmony and teamwork within the department and with all other departments. * Maintains a safe work environment. * Maintains professional appearance. * Other tasks as assigned. If you are passionate about cars and have a proven track record in service management, we encourage you to apply for this exciting opportunity to join our team at Nissan Tygervalley.