Employer: Motus Corporation Midasis searching for a Telesales :Specialist to join the team in Menlyn.The purpose of this position is to meet all sales targets, respond to all telephonic enquiries timeously and always maintain great customer satisfaction. Requirements: * Matric * At least 5 years’ experience as telesales or sales representative in Spares/Motor/Engine parts * Extensive experience in a telesales/call centre environment dealing with customer needs * Basic knowledge of the operations of an Internal Combustion Engine * Technical/Mechanical background- Desirable * Product Knowledge * Telephone etiquette and professionalism. * Some business acumens, understanding the costs and breakeven scenarios of customer service delivery. * Thorough knowledge of the geographical area of responsibility. * Should be able to carry out his/her responsibilities with little supervision. * Be a good planner and time manager. * Above average negotiator. * Understanding and ability to communicate effectively and conduct business in an appropriate professional business manner. * Ability to work with management effectively and cooperatively * Honest and show integrity * Clear criminal record Key Performance Indicators includes, but not limited to. * Receive inbound customer sales inquiries * Provide support and pricing details in response to inbound enquiries * Identify sales leads and escalate them to external sales staff * Process sales orders * Ensure customer satisfaction through great service * Provide quotations, product, and service information * Explore new potential markets * Increase profitability and maintain sales targets * Promote the features and benefits of the company’s products / services * Arrange dispatch and administration of products and services sold * Receive, manage, or escalate customer complaints related to the sale of products and services * Provide administrative support to produce RFIs, RFPs, RFQs and other sales related documents * Maintain client databases